In our work together we aim to be smart, humble, hardworking and, above all, collaborative. Backbone has a positive, diverse, and supportive culture-we look for people who are curious, inventive, and work to be a little better every single day. They look to Backbone to solve these challenges, and it's our mission to deliver best in class support. Our clients are on tight deadlines and need solutions that enable them to work smarter and faster.
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Whether it be how to use a certain feature, an issue in the system, a roadblock they are facing with their workflow, or just general support - we need to deliver the best experience possible through solutions, problem-solving and thorough knowledge of best practices and The Backbone Way.
This is a great opportunity for advancement and to build out a world-class team within our organization! As a Client Support Representative, you will be on the frontlines working with our clients who are using Backbone to develop their Products.
Our team is lean and we are looking to build out a scalable Support operation to make it easy for our customers to work seamlessly in Backbone.
We are responsible for Support inbounds, Knowledge Base Content and Training. Our Support Team is vital to the success of our company as we strive to put our customers first throughout the organization. We are looking for a Client Support Representative to join our Support Team.
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